Exploring Physicians’ Perspectives on How COVID-19 Changes Care

Sage Growth Partners (SGP) in partnership with Black Book Research asked physicians how COVID-19 has changed the way they deliver care - specifically how they have incorporated telehealth into their practice.

In this survey we monitored changes over a one month period and sought physicians’ predictions for their practices post-COVID-19. Answers from 4,380 physicians across primary care, medical specialties, surgical specialties, and behavioral health showed that who is seeing COVID-19 patients, and both use of and satisfaction with telehealth varies greatly by specialty. Despite their differences, all specialties agreed on the challenges of telehealth-generated data management and use, worries about cybercrime and patient privacy, and the difficulties in seeing new patients via telehealth.

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